Ask the Entomologist

Send us a picture of whatever is bugging you!

Dr. Richard Kramer, our co-founder and staff entomologist with more than 45-years of seasoned pest control experience, truly enjoys the sport of pest identification!  Customer or not, simply send us a clear picture of whatever is bugging you by simply filling out the below and attaching your image.  Can’t quite capture the picture?  No worries—send it to us!  Simply, wrap your specimen in a tissue, loosely place in an old medicine bottle and package it up for us.

Upon receipt, we will respond in writing via email or contact you by telephone—typically in 1-2 days following receipt of your specimen.  Whether you are in our service area of St. Johns County, Duval County or Flagler County, we will connect with you and help you better understand exactly what is bugging you and strategies to control and eradicate your pest problems.

The best part—our pest identification service is always free of charge!  We monitor our pest identification requests daily, so we’ve got you covered!