- St. Augustine & Palm Coast, FL
- Mon–Fri 7:30am–5pm · Sat 8am–3pm
- info@innotechpest.com
Entomologist-trained, family-owned, and technology-driven pest protection for Northeast Florida.
Years Combined
Average Google
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With a staff of the industry’s most talented and reliable pest control professionals, we are large enough to quickly respond to your most significant problems, and small enough to deliver the exceptional flexibility and service you deserve.
Our entomologist-trained, state-certified technicians are experts in pest identification, habits, prevention and control. Our executive team is readily available to meet with you or answer your questions.
Dr. Kramer’s vision of recognizing unmet needs within the industry and his leadership in setting the standard for professional responsibility are key to his vision for Innotech Pest Management.
“We believe that integrity, trust, excellence in customer service and professional responsibility form the core of our organization.”
Our dedicated employees embrace these values. We operate as one of the fastest-growing full-service residential and commercial pest management companies in Jacksonville, St. Augustine, Palm Coast, St. Johns, Crescent Beach, Ponte Vedra, Palm Valley, Nocatee, and surrounding metropolitan areas.
Discover exclusive savings and special offers for residential and commercial pest management.
A customer-first approach engineered around communication, transparency, and results.
Our process begins with you our customer. From the time we take your call to the completion of service, we are on your agenda every step of the way. This means physically answering your call so that we are immediately positioned to learn about your pest problems, perform a detailed inspection of your property and conditions conducive to pest entry, presenting options for remediation as well as future pest prevention, and ensuring that we maintain open and continuous communication every step of the way.
We are transparent with our information, pricing, customer education and our state-of-the-art software that allows us further flexibility when planning our visit to your home. We either provide “on-time” appointments or no more than a “2-hour” window of time for each appointment. We know you are busy and we respect your time so no more waiting around all day for your technician to show up. Ahead of every appointment, we call to let you know we are en route! Prefer a text or email? Our PestRoutes software allows for that flexibility—and the benefit to you is streamlined communication that minimizes scheduling errors.
At the completion of every service, an email hits your inbox with a completed and detailed service ticket so you can easily see what was done, how it was done, when it was done and catalog your service visit history for future reference. Every customer is granted access to our PestRoutes customer portal where your complete service history can be accessed, where invoices can be viewed for secure online payment and where additional services can be requested.
Our combined industry experience approaches 100 years so we have had more than ample time to hone our processes. We differentiate our business by getting the little things right. That means listening to our customers, devising solutions based on your concerns and needs, showing up in a timely manner, providing you with top-notch entomologist-trained technicians that are competent and excellent communicators concerned with protecting your families and pets from nuisance or dangerous pests, providing secure and flexible billing and payment options, and if we ever make a misstep we own it. That is the InnoTech Pest difference!
Built on decades of scientific excellence, military service, and industry leadership.
InnoTech Pest Management, Inc. was founded by a team of diversified experts that include its CEO and Technical Director, Richard D. Kramer, Ph. D. and Board Certified Entomologist, Joshua Kramer, President and seasoned industry expert who was responsible for scaling one of the nation's top 100 revenue producing pest management firms over a 14-year span, James Young, an expert in environmental atmospheric debris, grime and mold remediation, and Stephen Kramer who brings wildlife, pest control, construction and exclusion expertise.
Prior to forming InnoTech Pest, Dr. Kramer served for 22 years as a U.S. Army entomologist following his undergraduate degree in entomology at the University of Florida. Nationally recognized as a leader in his field, Dr. Kramer is one of the top entomologists in the country and is a Board Certified Entomologist (BCE) in Urban Entomology with over 40 years of experience. He has held the prestigious position of Director of Research, Education, and Technical Services for the National Pest Management Association, consulted internationally for the U.S. State Department, wrote a monthly column in Pest Control Technology, and authored the most recent edition of the Technician’s Handbook—used by thousands of field technicians throughout the country. He has worked alongside his son and co-founder Joshua for the past 14 years.
Dr. Richard Kramer
Board Certified Entomologist & Co-Founder
Dr. Richard Kramer received his BS in Agriculture (1969), MS (1975) in veterinary entomology, and his Ph.D. in urban entomology (1987) from the University of Florida. In fact, Dr. Kramer was the first Ph.D. student of the world-renowned UF professor Dr. Phil Koehler.
Combining his unmatched background with 22 years as a U.S. Army medical entomologist and 6 years as Technical Director of the National Pest Management Association (NPMA), you can rest assured that our technical knowledge is our greatest asset. All of our state-registered applicators receive ongoing continuing education and attend monthly training meetings.
To lead the industry with the highest regard for ethics, honesty, technical ability, and environmental sustainability. We pledge to provide necessary and complete solutions that fit your budget.
We leverage digital platforms to streamline client communication: paperless smartphone service tickets, online client portal for billing history, and bar-coded scanning to ensure compliance.
We happily provide cellular numbers to servicing technicians and key members. Saturday services and emergency responses are typically provided same-day or next business day.
